Consumer protection.
Harassing debt collectors, credit-report errors, robocalls, lemon cars, identity theft — each has a different federal or state statute, and most carry fee-shifting that makes small-dollar disputes worth pursuing. We match you to a Utah, Idaho, or Wyoming consumer attorney whose case history fits the specific violation.
Tell us what happened
Sub-specialties within this area.
Debt-collection harassment
Calls after a written cease-and-desist, threats, false statements, calls to your employer, lawsuits on time-barred debt. Federal FDCPA gives statutory damages up to $1,000 plus actual damages plus mandatory attorneys' fees if you win. State Fair Collection Practices Acts often stack on top.
Credit-reporting errors
Wrong account, mixed file, accounts that don't belong to you, items reported as 90-days-late that aren't, identity-related inaccuracies. FCRA requires bureaus and furnishers to investigate disputes; failure to do so is a separate violation with damages and fees available.
Robocalls & unwanted texts
Prerecorded calls, autodialed calls, texts you never consented to or that continued after you revoked consent. TCPA awards $500 per call (up to $1,500 if willful) — these add up fast across multiple calls. Class-action potential when a caller hits many consumers with the same campaign.
Lemon law, auto defect, dealer fraud
Multiple unsuccessful repair attempts on a new vehicle, 30+ days out of service in the first year, odometer rollback, yo-yo financing, undisclosed prior damage. Each state has its own lemon statute layered on top of federal Magnuson-Moss.
Data breach & identity theft
Unauthorized accounts opened in your name, breach-notification letters from a company that lost your data, fraudulent charges, employment denial from a fraudulent record. State notification statutes plus FCRA dispute procedures usually run in parallel.
Deceptive trade & state UDTPA
Bait-and-switch, false advertising, deceptive practices in consumer transactions. Utah's Consumer Sales Practices Act, Idaho's Consumer Protection Act, and Wyoming's Consumer Protection Act each allow private actions with damages and (for willful conduct) treble damages and attorneys' fees.
Three steps to the right specialist.
Tell us what happened
A careful AI conversation walks through the facts. Who the defendant is, what specifically happened and when, what damages you've suffered, any letters or recordings you have, and whether you've already filed any complaint with the FTC, CFPB, or state AG.
We identify the sub-specialty
Not just "consumer protection" — FDCPA, FCRA, TCPA, lemon law, data breach, state UDTPA. Each is a different statute, a different deadline, and a different attorney fit.
Warm introduction to the right firm
We match you to the firm on our bench whose case history fits your sub-type. You're introduced, not handed off. The firm knows about your case before they call.
What we'll ask about.
- The type of violation — debt-collection harassment, credit-reporting error, robocalls, lemon car, identity theft, data breach, deceptive trade. The right statute drives the right deadline and the right remedy.
- The specific defendant — name of the debt collector, original creditor, dealer, manufacturer, robocaller, or breached company. Specific names matter; "the collection people" doesn't help.
- Dates and what happened — specific events, not just "they harass me." "Called after I told them in writing to stop on March 15." "Falsely reported my account 90 days late starting in April."
- What you have on paper or recording — collection letters, court papers, credit reports with disputes, recordings of harassing calls (legal in Utah, Idaho, and Wyoming), repair invoices, breach-notification letters.
- Any arbitration clause or class-action waiver in the underlying consumer contract — these are often the biggest case-changer.
- Whether a debt collector has actually sued you. A pending lawsuit means a hard answer deadline (often 21–30 days) and default-judgment risk if you ignore it.
Deadlines to know.
Most consumer-protection statutes carry a one- or two-year limitations period that's easy to lose track of. FDCPA runs one year from each violation (each separate call or letter is its own clock). FCRA runs two years from discovery or five years from violation. TCPA runs four years. State lemon laws often require a pre-suit BBB Auto Line or state-arbitration request — missing that procedural step can forfeit the remedy entirely. If a debt collector has actually filed a lawsuit against you, your answer deadline is typically 21 to 30 days from service and a default judgment makes everything harder. If you received a data-breach notification letter, the practical window for fraud-monitoring and dispute action is short. The same urgency applies if active fraudulent accounts are appearing on your credit report.
What people ask.
Most consumer cases run on contingency, and the major federal statutes — FDCPA, FCRA, TCPA — shift attorneys' fees to the defendant if you win. That means small-dollar harm can still get serious representation. State UDTPA cases often work the same way. There's no fee for talking to us or for the introduction.
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